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Microsoft Office 365 Analyst


Belgrade, Belgrade, RS

Job ID:  41941
Estimated Travel:  0 - 25%
Contract Type: 
Talent Area:  IT

Ardagh Metal Beverage Serbia is looking for MS 0365 Analyst

The MS O365 Analyst for Dynamics 365 CRM will be responsible for leading requirements gathering sessions, document requirements, run projects and implement smaller solutions based on Dynamics 365 configuration with the business responsible. 

Key responsibilities:
•    Supporting sprint planning, provides updates on progress at daily stand ups
•    Produce high quality documentation
•    Assist in the decision-making process to determine the best solutions and approaches for projects
•    Work with technical teams to help them define the best technical solution
•    Build and configuration of solutions using Dynamics 365
•    Prototyping and proof of concept development
•    Gather requirements and create specifications
•    Run information gathering workshops 


•    Professional Experience with Dynamics 365 Sales, Service and Marketing
•    Professional Experience with Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI)
•    Professional expperience of the methods and tools used to customize and develop Dynamics 365
•    Experience in Office 365 (Sharepoint, Teams) 
•    Solution Design, wire framing; ensuring the design and layout are in keeping with the requirements
•    Strong workshop, facilitation and presentations skills
•    Good understanding of DevOps
•    Good understanding of testing methodologies
•    Certifications – Six Sigma, Lean, Agile desirable
•    Working proficiency in English required


Our Vision and Values

The people that make up Ardagh Group share much more than a strong brand and an excellent reputation. We each share a common vision: to be the preferred packaging partner to the world’s leading brands. We will achieve our vision by delivering customer innovation, providing an inspirational environment for our people and creating sustainable value for our business through its growth and development.


Ardagh Group is an Equal Employment Opportunity (EEO)/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
For more information on Ardagh Group, visit www.ardaghgroup.com