Plant Quality Manager


Chicago, IL, US, 60609

Job ID:  56423
Estimated Travel:  0 - 25%
Contract Type:  Employee
Talent Area:  Quality

Role Description:

Under the direction of the Plant Manager, is accountable for overseeing and improving overall plant quality through the implementation of process quality systems, while ensuring all quality related issues are addressed to achieve maximum efficiency.  Works in collaboration with Metal North America Quality Systems, Operating strategy and Personnel.


Key Responsibilities:

  • Responsible for maintenance of plant quality systems including but not limited to inspection and test method, work instructions, procedures, product specs, GMP’s, Food Safety Compliance and Best Practices.
  • Develop and drive continuous improvement initiatives in plant quality.
  • Support continuous improvement initiatives in supplier quality.
  • Responsible for ensuring quality system adherence and all aspects of product integrity is maintained.
  • Responsible for appropriate disposition of finished product through data driven analysis, while assuring compliance to all specifications.
  • Maintain established and new customer contact to maintain strong relationships, resolving quality issues, and ensuring technical and quality support.
  • Responsible for leading plant root cause and corrective action investigations for customer complaints and internal quality nonconformance’s. 
  • Audit implementation of corrective actions implementation for customer complaints and internal quality nonconformance’s. 
  • Coordinate with Metal North America Commercial, Product Development, Quality and Engineering regarding new business and product trials.
  • Responsible for accurate and timely resolution of all supplier defective material claims.
  • Responsible for tracking the HFI system including balance, disposition, re-work and inventory levels.
  • Ensure that plant quality procedures are up to date, in alignment with Metal North America Quality requirements and followed.
  • Ensure quality objectives (KPIs) are communicated with floor personnel and develop processes to promote compliance.
  • Responsible for educating and instructing plant departmental leads and supervisors in HACCP, internal auditing and other food safety quality (BRC) programs.
  • Prepare quality reviews and submit them to management.
  • Assist in development of special plant projects and work in conjunction with Metal North America Personnel.
  • Maintain continuous communication and interaction with all Ardagh Metal Packaging plants.
  • Works closely with human resources to address and resolve personnel issues.
  • Direct supervision of plant personnel; may vary by location
  • Other responsibilities as assigned.




  • Must possess strong analytical, computer, and communication skills
  • Driven and Energetic
  • Able to solve complex problems outside of normal processes
  • Ability to work with all levels of personnel
  • Bachelor’s degree in technical or relevant discipline
  • Minimum 8 years experience in manufacturing
  • 4 years quality experience
  • Excellent management/leadership aptitude
  • Black or Green Belt Certification (preferred)
  • Food Safety (BRC/SQF) and HACCP certification (preferred)
  • Experience with can manufacturing improvement methods implementation (preferred)

Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion.


Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you’ll enjoy the journey!


Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.

Nearest Major Market: Chicago