Plant Quality Manager - B plant (M2)

Role Description:

To maintain and proactively develop the plant quality practices, procedures and systems including IMS Sharepoint and Infinity.  Assure consistent quality of production from its raw material stage to a completed product by developing and enforcing of GMP, validating processes, providing data and documentation to meet company and customer qualification specifications.

Key Responsibilities:

• Maintenance, development and implementation of systems Quality ISO 9001 and Food Safety ISO22001 management systems.
• Manage the Incoming materials for quality, trial protocols, assessments as per requirements of the business
• Manage the Customer and Supplier quality performance via liaison, audits and complaints received.
• Proactive interface with Plant Teams.
• Manage any associated Cost and Budgetary Controls for the Deeside Quality department.
• Manage and develop the skills and ability of the Quality team.
• Proactively reduce customer complaints.
• Introduction of preventive quality techniques.
• Ensure robust containment, corrective and preventive actions are in place.
• Manager the control of the QA Lab including calibration.
• Ensure a proactive selection and sourcing of automated gauging is in place.
• Ensure Implementation of robust, user friendly, quality measures.
• Manage and respond to Customer Complaints in a timely fashion with robust corrective and preventive actions which may include liaison with Bonn Technical Centre or SMT.
• Manage and respond to Customer Audits in a timely fashion with robust corrective and preventive actions.
• Proactively manage Customer interfaces.
• Actively participate in Customer Relationship Management.
• Feedback Customer performance to the plant in terms of COQ, defect rates, complaints, strengths, weaknesses, opportunities and threats.
• Benchmarking performance and techniques inside and outside the industry.
• Co-operation / participation with the European & company quality meetings and initiatives.

Education & Training Requirements:

Essenital:

HNC/HND level or above

Six Sigma Certifications Green Belt as a minimum.

8D training

Auditor training/certification

Competent to use all Microsoft Packages

Desrable:

Food Safety Management Systems and Audit (ISO 9001)

Knowledge of SPC, 5 “S”, capability studies, FMEA

SAP, Apriso and Infinity

Competancies;

Ability to demonstrate safe working practices

Good communicator / team worker / effective listener

Sound problem solving skills

Flexible approach to day-to-day requirements

Ability to demonstrate good decision making in a demanding environment

High level of attention to detail

Must be action orientated with a desire to achieve results / persevere

Strong ethics and values

What we offer:

Competative Salary

Management Bonus Scheme

25 days holiday plus bank holidays, increasing with tenure

Private Medical Insuance