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Accounts Receivable Collections Specialist


Fishers, IN, US

Job ID:  23042
Estimated Travel:  0%
Contract Type:  Permanent
Talent Area:  Finance, Legal, and Tax

Role Description: 

The Account Receivable Collections Specialist will be in our Fishers, Indiana Shared Services Headquarters. The selected candidate will maintain customer alliances regarding full financial settlement initiatives based on root cause analysis, and strategic imperatives for a distinct customer base.  Candidate will interact with customers, sales management and numerous internal areas that have an impact on the revenue settlement cycle and be responsible for resolving payment barriers for their assigned accounts while understanding the complexities of the business.


Key Responsibilities:

  • The selected candidate will optimize cash flow through timely turnover of Accounts Receivable focused on understanding the complexities of the Ardagh Group
  • Analyze AR understanding the specific nuances of the customer base. Manual reconciliation of customer discrepancies and constant communication with customers via phone and email.
  • Collaborate with the AR Supervisor and Credit Analyst to appropriately identify risk customers and enforce credit terms, limits and restrictions.
  • Obtains a good understanding of customer requirements, and programs.
  • Partners with Cash Application and Deductions Analyst to improve the deduction process and work the accounts more effectively.
  • Pursue repayment of invalid deductions utilizing AR counterpart.
  • Work with Customer Service, Sales, Supply Chain, Distribution, IT, and other departments to improve current processes to eliminate deductions where possible.
  • Understand customer websites (where applicable) and how to retrieve remittance backup.
  • Identify inefficiencies and recommend solutions.
  • Review AR aging with AR Supervisor to ensure meeting DSO/balance goals.
  • Ability to analyze and reconcile customer accounts.
  • Actively participate in ongoing team training and cross-functional teamwork to ensure accounts are worked efficiently.
  • Share best practices that result in process improvements.




  • BS/BA in Accounting, Business or Finance preferred.
  • 3-5 years accounts receivable experience. 
  • Strong leadership, communication and negotiation skills.
  • Excellent analytical skills.
  • Process management experience preferred.
  • Demonstrated systems/technical skills, including ERP (preferably SAP) and advanced Excel skills. 
  • Must have a teamwork orientation.


Language Skills:

Ability to read and interpret documents such as contract, ability to write advertising, reports and correspondence.  Ability to speak effectively before groups of customers or employess of organization.  Mush have proven exceptional written presnetation and verabl communication skills.  


Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of complicated math, alegbra and analytic skills.  


Reasoning Ability:

Ability to apply common sense understanding and carry out instrutions furnished in written, oral or diagram form.  Ability to deal with problems involvin several concrete variables in standardized situations.  


What we offer: 

  • Benefits day one! 
  • Opportunities to develop and grow professionally! 
  • Opportunity to be at your best! 


About Ardagh Group

Ardagh is a global leader in metal and glass packaging solutions, producing packaging for the world’s leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then we have grown rapidly to a team of more than 16,000 people with revenues of almost $7 billion. Today we have a presence across Europe and the Americas.

  • Did you know that Ardagh produces many of the beverage cans and bottles for your favorite beverages?
  • Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality?
  • Did you know we produce more than 160 million containers per day?

Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what’s possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact whilst remaining economically sustainable and socially responsible.

We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated.

Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you’ll enjoy the journey!

Ardagh is an Equal Employment Opportunity (EEO)/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. For more information on Ardagh Group, visit www.ardaghgroup.com.