IT Functional Analyst


Indianapolis, IN, US, 46256

Job ID:  53261
Estimated Travel:  0 - 25%
Contract Type:  Employee
Talent Area:  IT

Role description:

The Blue Yonder Functional Analyst provides expert insight, recommendations, and solutions for our business pertaining to all aspects of Blue Yonder Demand Planning, ESP, Sequencing, IO and order promising. The primary focus is to support the implementation of Blue Yonder supply planning solutions and on-going business projects related to continuous improvement. Acts as the subject matter expert for all support and master data management systems related to the Blue Yonder solution.



  • Support business process analysis for Demand Planning, Supply Planning and Sequencing, Inventory Optimization, and Order promising for Ardagh NA
  • Execute design & configuration setup of Blue Yonder in support of business requirements
  • Develops functional specifications for modifications, interfaces, reports, and screens that meet the business objectives
  • Plans and manages the design, implementation, and integration of systems and processes for specific business areas or departments
  • Builds partnerships across all organization levels within Information Technology, internal business customers, technical support resources, and external business partners
  • Provides leadership on project teams as appropriate to ensure successful completion on time, and within budget.
  • Identifies trends and gaps with existing systems and processes. Identifies opportunities and proposes projects to improve systems, processes, and infrastructure
  • Performs resolution of day-to-day operations issues to ensure user, business and production requirements are met
  • Ensure communications and documentation of status, root cause and resolutions are provided
  • Performs testing of new system functionality and quality assurance for all systems fixes, enhancements, changes, and implementations
  • Ensures support documentation is created, updated, and used as intended to assist with production troubleshooting and resolution.
  • Collaborates with Blue Yonder Support (Cloud and Help Desk) as well as internal IT to investigate software issues reported by Supply Chain Planners and implement remediation steps including following case initiation and escalation procedures with Blue Yonder Support
  • Continuously monitors various releases of Blue Yonder and liaise with Business and IT to determine enhancements that could be of value to the business. Works with Blue Yonder, IT and Business representatives to develop/test the new features and follow protocol to promote to production.


Minimum skills / qualifications:

  • Bachelor’s degree in IT or a related field
  • 5+ years of hands-on experience with the Blue Yonder solutions preferably in one or more areas of Demand Planning, ESP, and sequencing
  • Good understanding of IT infrastructure and cloud technologies
  • Ability to establish and maintain a high level of customer trust and confidence
  • Travel: 10-20%


Preferred skills / qualifications:

  • Deep understanding of Application development and application lifecycle management
  • Ability to analyze project, program and portfolio needs
  • Excellent communications skills - both written and verbal
  • Teamwork, Oral & written Communications, Logical Analysis, Business skills and methods, Business Processes, Strategic Planning, Application and integration modelling and design skills.
  • Knowledge of problem analysis, structured analysis, and design techniques.
  • IT experience in a global operations environment
  • Strong analytical and conceptual skills; ability to create original concepts/theories for a variety of stakeholders.
  • Ability to facilitate business meetings and influence best practices

About Ardagh Group

Ardagh Group is a global leader in metal and glass packaging solutions, producing packaging for the world’s leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then we have grown rapidly to a team of more than 16,000 people with revenues of almost $7 billion.
Today we have a presence across Europe and the Americas.

•    Did you know that Ardagh produce many of the beverage cans and bottles you drink your favorite beverages from?
•    Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality?
•    Did you know we produce more than 160 million containers per day?

Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what’s possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. 

Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible.
We believe that the success of our business depends on the success of our people. 

We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated.

Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you’ll enjoy the journey!

Ardagh Group is an Equal Employment Opportunity (EEO)/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Nearest Major Market: Indianapolis