Group IT - Sales & CRM Analyst


Ujście, PL, 64-850 Radomsko, PL, 97-500 Belgrade, RS, 11080

Job ID:  56379
Estimated Travel:  0 - 25%
Contract Type:  Employee
Talent Area:  IT

Ardagh Group is looking for Group IT - Sales & CRM Analyst


Role Description:

  • Will be responsible for leading requirements gathering sessions, document requirements, run projects and implement smaller solutions based on Dynamics 365 configuration with the business responsibles.
  • Must have a good knowledge arround Office 365/Azure/Dynamics 365 and participates in the design and architecture sessions to support customizations and implementations of business related solutions based on Dynamics 365 technology.
  • In the role the consultant supports sprint planning, provides updates on progress at daily stand ups.


Key Responsibilities:

  • Produce high quality documentation
  • Assist in the decision-making process to determine the best solutions and approaches for projects
  • Work with technical teams to help them define the best technical solution
  • Build and configuration of solutions using Dynamics 365
  • Prototyping and proof of concept development
  • Gather requirements and create specifications
  • Run information gathering workshops



  • Professional Experience with Dynamics 365 Sales, Service and Marketing
  • Professional Experience with Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI)
  • Professional expierence of the methods and tools used to customize and develop Dynamics 365.
  • Experience in Office 365 (Sharepoint, Teams)
  • Solution Design, wire framing; ensuring the design and layout are in keeping with the requirements
  • Strong workshop, facilitation and presentations skills
  • Good understanding of DevOps
  • Good understanding of testing methodologies.
  • Certifications – Six Sigma, Lean, Agile desirable.
  • Working proficiency in English required

About Ardagh Metal Packaging


Ardagh Metal Packaging (AMP) is a leading supplier of sustainable and infinitely recyclable beverage cans to brand owners globally. A subsidiary of sustainable packaging business Ardagh Group, AMP is an industry player across Europe and the Americas with innovative production capabilities. AMP operates 24 production facilities in nine countries, employing more than 6,300 employees with sales of approximately $4.7 billion.


AMP is 75%-owned by Ardagh Group and is listed on the New York Stock Exchange under the ticker AMBP.


About Ardagh Group


Ardagh Group operates 65 metal and glass production facilities in 16 countries, employing more than 21,000 people with sales of approximately $10 billion. Ardagh Group produces:


· many of the cans and bottles that contain your favourite beverages.

· packaging made from metal and glass – permanent materials that can be infinitely recycled without any loss of quality.

· more than 160 million containers per day.