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Quality Supervisor Metals


Winston Salem, North Carolina, US

Job ID:  14118
Estimated Travel:  0 - 25%
Talent Area:  Quality

Ardagh Group is a global leader in glass and metal packaging solutions, producing packaging for the world’s leading food, beverage and consumer care brands. Ardagh Group has a truly global presence. We operate 109 glass and metal manufacturing facilities in 22 countries, employing approxmately 23,500 people and have global sales of approxmately US$8.2 bn.

At Ardagh we have a reputation for innovation; pushing the boundaries of what’s possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. The unprecedented growth of our business has been driven by our unrivalled expertise, obsession with quality and commitment to continuous improvement.

We strongly believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential and where their achievements are celebrated. We are creating an exciting future for Ardagh that is built on our core values of trust, teamwork and excellence and we have opportunities in a wide variety of disciplines across our organization.

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Purpose of teh Job: The Quality Supervisor is responsible for facilitating and directing a wide variety of improvement projects that are cross functional and interdepartmental. The Quality Supervisor will apply proven Process Improvement methods such as Six Sigma and Lean Manufacturing to improve plant efficiencies reduce spoilage and drive positive results in customer audits and overall satisfaction. This individual must be a selfstarter with strong business judgment problem solving communication and change management skills.


Key Accountabilities:

  • Develop strong working relationship with cross functional departments and employees.
  • Identify document and baseline core processes business and technical establish metrics control plans and reporting mechanisms with endtoend focus.
  • Work closely with department managerssupervisors to assess weaknesses in the current state and help develop future state process through application of Six Sigma and Lean tools and methodologies.
  • Implement team building skills to drive team oriented results.
  • Lead and manage crossfunctional teams to identify prioritize plan and implement process improvement opportunities consistent with current strategies.
  • Formulate goals and plans for short and long term success e.g. Spoilage reduction cost savings etc.
  • Apply best practices for introducing driving and sustaining change initiatives. Lead multiple process improvement projects and provide mentoring and coaching to department teams.
  • Regularly provide project status updates to the Plant Manager and the management team.
  • Ensures departmental productivity improvement goals are met.
  • Contribute to the ongoing development and enforcement of the various continuous improvement tools and techniques.



  • Bachelor s degree in Engineering or Business. Industrial Engineering degree preferred.
  • Progressive experience in manufacturing environments.
  • Demonstrated expertise in improvement practices such as Six Sigma and Lean tools.
  • Demonstrated expertise in Value Stream Analysis DMAIC projects Rapid Improvement Events.
  • Proficiency with key PC software Word, Exel, PowerPoint, Visio Access Project . Experience with manufacturing process analysis and documentation. 


Key Competencies: 

  • Strong project management planning and organizational skills.
  • Very strong oral communication and presentation skills.
  • Strong consensus building and conflict management skills.
  • Ability to work independently and with a cross functional teams.
  • Strong leadership skills and desire to take on additional responsibility per the business needs.


Our Vision and Values
The people that make up Ardagh Group share much more than a strong brand and an excellent reputation. We each share a common vision: to be the preferred packaging partner to the world’s leading brands. We will achieve our vision by delivering customer innovation, providing an inspirational environment for our people and creating sustainable value for our business through its growth and development.

Ardagh Group is an Equal Employment Opportunity (EEO)/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.